Community spirit stronger than ever as volunteers rally round the vulnerable


The Royal Borough of Greenwich has launched a major new initiative to support residents during the COVID-19 pandemic.

Over 1,700 people have signed up to offer their support and over 600 are now ready to take to the streets – with many of them already out and helping vulnerable people who need it most.

Working with partners at Charlton Athletic Community Trust (CACT) to co-ordinate the effort, an existing council call centre has doubled its capacity to create the new ‘Community Hub’.

Cllr Danny Thorpe, Leader of the Council said:

“There are going to be many difficult days ahead and we are all going to need to pull together and dig deep to support and protect the most vulnerable people in our communities.

“That’s why we are working with charities, voluntary organisations, businesses and partners, to do as much as we can to help.

“Our team have already taken over 6,000 calls and are starting to make a real difference."

John Butcher was the first volunteer to start supporting local residents via the council’s campaign. He said:

“I delivered a letter, did shopping trips with Charlton Athletic Community Trust and I’ve also been helping someone sort out their energy bill and put money on their card.

”Everyone needs to pull together, and if you’re able to help, you should volunteer. It’s just about working together if you’re able to.”

Do you need help?

If you need help because you are vulnerable and self-isolating, and have not got a family member, friend or neighbour who can help, call the Community Hub, seven days a week, 8.30am to 6pm on: 0800 470 4831 or email



More volunteers needed!   

A huge thank you to everyone who has registered so far – please make sure you have uploaded all of the relevant documentation for ID-checking and screening. Then you can be quickly dispatched to help those with urgent needs.

If you haven't yet but are in good health and would like to help, please sign up here.

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