Get In Touch

Have a question for us at Charlton Athletic or a query about our website? Please do not hesitate to get in touch.

If your question is about CharltonTV, please click this email website@cafc.co.uk and provide us with a description of the issue. This will direct your enquiry directly to the CharltonTV team to ensure you receive assistance as quickly as possible.  

For enquiries about Charlton Athletic Community Trust's holiday courses, please email info@cact.org.uk.

For all other enquiries, please fill in the form below. Alternatively, you can contact a specific department using the information provided beneath the form.

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The Valley address

Charlton Athletic Football Club

The Valley

Floyd Road

Charlton

SE7 8BL

Phone:

020 8333 4000

Ticket Office

Supporters should contact The Valley's Ticket Office if they have any queries regarding tickets for home or away matches or season tickets. Please click here to view the Ticket Office's opening hours.

Email: tickets@cafc.co.uk 

Phone: 03330 14 44 44 

Website

Email: website@cafc.co.uk

Phone: 020 8333 4000

CharltonTV

The club's premium video service provides supporters with unrivalled access to behind-the-scenes content and the most in-depth archive available anywhere, amongst other things. Please click here to view some FAQs about CharltonTV.

Email (for feedback and support): website@cafc.co.uk

Please note we cannot offer support for CharltonTV over the phone.

Valley Express

The club’s popular Valley Express coach service continues to transport supporters to and from home matches from dozens of pick-up points across Kent and Sussex. Please click here for more information.

Email: valleyexpress@cafc.co.uk 

Phone: 03330 14 44 44

Group Bookings

Parties of 10 or more that are planning to head to The Valley can take advantage of the club's group booking scheme. Please click here for more information.

Email: groupbookings@cafc.co.uk

Phone: 020 8333 4010

Hospitality & Commercial

As well as offering great advice around matchday hospitality, our sales team can help with questions surrounding sponsorship, pitch hire and other commercial enquiries. Please click here for more information on our matchday hospitality packages.

Email: sales@cafc.co.uk

Phone: 020 8333 4050

Training Ground address

Charlton Athletic Training Ground

Sparrows Lane

New Eltham

London

SE9 2JR

Mascot Packages

Mascot packages enable junior supporters to walk out of the tunnel at The Valley alongside one of their Charlton heroes as a VIP guest of honour at a game. Please click here for more information.

Email: fans@cafc.co.uk

Phone: 020 8333 4000

Family Activity Zone

Our Family Activity Zone is open before every home match and offers youngsters the chance to take in free games and activities, both indoors and outdoors. Please click here for more information.

Email: fans@cafc.co.uk

Phone: 020 8333 4000

Valley Gold

Founded in 1989, Valley Gold enables fans to support the club in unearthing the talents of tomorrow as well as giving them to chance to scoop cash prizes. Please click here for more information.

Email: valleygold@cafc.co.uk 

Phone: 020 8333 4000

Supporter Liaison

Please email fans@cafc.co.uk and we will be in touch.

Disability

The club’s Disability Liaison Officer is able to assist the disabled supporters with any question they may have - including parking queries. Please click here for more information.

Email: disability.parking@cafc.co.uk

Phone: 020 8333 4000

Press Office

Please contact the club’s media department via email with any interview and accreditation requests. Please click here for more information on media accreditation.

Email: press@cafc.co.uk 

Phone: 020 8333 4000

Academy

Please contact the club via email for information on the academy and trials. 

Email: academy@cafc.co.uk

Phone: 020 8333 4000

Charlton Athletic Community Trust (CACT)

The club’s award-winning Community Trust continue to run a range of social, health, sport and education initiatives in the local community. Please click here to visit our Community Trust’s website.

Website: info@cact.org.uk

Phone: 020 8850 2866

Non-Matchday Hospitality

Conferences, parties, weddings and more can all be hosted at The Valley and such bookings are handled by Charlton Events. Please click here for more information. 

Email: events@cafc.co.uk 

Phone: 020 8333 4000

Charity Requests

The club and Charlton Athletic Community Trust support local charities and worthy causes. Support and donations are handled on a case-by-case basis.

Email: info@cafc.co.uk 

Phone: 020 8333 4000