CharltonTV FAQs ahead of Accrington

CharltonTV FAQs graphic for Accrington Stanley (a)

CharltonTV is back in its full capacity on Saturday as the Addicks head to Accrington Stanley for their season-opener (3pm KO BST).

Fans outside out of the UK and Ireland will be permitted to watch the game. Fans inside the UK and Ireland will not be permitted to watch due to EFL broadcast rules, but can listen live. 

If you try to access CharltonTV and encounter any problems, please email and we will assist you as quickly as possible.

Who can watch Saturday's game live on CharltonTV?

As per EFL broadcast rules, the club are only permitted to stream Saturday-3pm matches outside of the UK and Ireland.

The UK is classed as England, Scotland, Wales, Northern Ireland, Jersey, Guernsey, the Isle of Man and the Republic of Ireland by the EFL

If you are currently outside any of these countries you will be able to watch the game live on CharltonTV. 

Where is the link to watch the game on Saturday?

Fans will need to use the new website to watch the game live on Saturday.

The link to watch live is here:

Please note the Valley Pass app is now defunct and cannot be used.

Can I watch the game live if I'm in the UK?

No. As per EFL broadcast rules the club can only live stream Saturday's game outside of the UK and Ireland.

Fans in the UK are able to listen to live audio commentary of the match. CharltonTV subscriptions that include live audio commentary for every single first-team match are available to purchase for £65 per annum or £7 per month recurring. Click here to purchase your CharltonTV subscription.

What should I do if I encounter problems on Saturday?

If you are unable to access live commentary or live video on Saturday, please email and provide as much detail as possible.

Where can I purchase a subscription or live streaming match pass for the Accrington game?

To purchase a subscription or match pass for the game, please click here.

Please note if you are inside the UK you will not be able to purchase a match pass for Saturday's fixture.

I have never used the new website before. How does it work?

If you are using the new website for the first time on Saturday, you will need to re-register.

If you have an existing CharltonTV subscription then you must re-register with the same email address that you used to access the previous website with. Full details on how to re-register can be seen by clicking here.

I am trying to re-register but it says my email address is already in use. What should I do?

This means that you have already attempted to re-register. If you receive this message, please go to the reset password link by clicking here.

After clicking submit, password reset details will be sent to your registered email address. Once you have reset your password you will then be able to access CharltonTV. 

Why can't I watch on the Valley Pass app?

The Valley Pass app is out of service and no longer in use. Fans must use the new website to access CharltonTV for the time being. A new club app will be released in due course.

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