Charlton Athletic are pleased to confirm ticketing information to supporters for the Sky Bet League One play-off final against Leyton Orient at Wembley Stadium on Sunday, May 25th, 2025 (KO 1pm BST).
The club have been allocated 36,945 tickets for the West End of Wembley Stadium. To ensure a speedy ticket buying process, fans are advised to ensure they read all of the below information thoroughly as many questions are answered in the following text.
Please note tickets will only be available to purchase online. Once a supporter has purchased a ticket, they will receive a confirmation email. They will then receive the print-at-home ticket early next week.
When can I buy?
Tickets are initially going on sale to the supporters with 750 loyalty points or more. This has been done to thank those 134 fans for their loyalty and also to allow for a final, live testing phase to ensure there are no major issues when tickets go on sale to a larger group. This decision has been taken following supporter feedback received around the ticketing process from the play-off semi-final home leg.
A supporter can purchase a maximum of four tickets for the final, with ticket purchasing phased as per the below:
Phase 1 - Saturday, May 17th @ 1pm: Supporters with 750 loyalty points can purchase a maximum of four tickets.
Phase 2 - Saturday, May 17th @ 3pm: 2024/25 and 2025/26 season-ticket holders can purchase a maximum of four tickets.
Phase 3 - Sunday, May 18th @ 2pm: Valley Gold members* can purchase a maximum of four tickets.
Phase 4 - Monday, May 19th @ 2pm: Supporters with 150 loyalty points can purchase a maximum of four tickets.
Phase 5 - Tuesday, May 20th @ 2pm: Any members on the club's ticketing database, as of May 15th, can purchase a maximum of four tickets.
Phase 6 - Wednesday, May 21st @ 2pm: General sale - supporters can purchase up to four tickets.
Phase 7 - Thursday, May 22nd from 11am until 5pm: Any remaining tickets will go on sale in-person for one day only for fans that may need extra support in purchasing tickets. (e-tickets, booking fees still apply) Charlton Athletic cannot guarantee it will have tickets available at this time.
Saturday, May, 24th @ 11am: Tickets go off sale.
Click here to purchase your 2025/26 season ticket now and put yourself in prime position to get your Wembley tickets. Please note reports will be run hourly during the day, so within two hours of purchasing the season ticket you'll have access to purchase your final ticket. If you have any challenges with this process, please email tickets@cafc.co.uk.
*Please note that Valley Gold members will only qualify for priority if they purchased their current membership before Wednesday, April 30th, 2025.
Pricing
Pricing categories at Wembley Stadium are split into six sections and there is also a concession rate for supporters aged 65 and over, as well as for children aged 16 and under. Young adults are 17-21 years.
Pricing categories will be sold on a first come, first served basis and are subject to availability.
Fans can link their ticketing accounts to ensure they sit together, but should be aware that any one supporter can only purchase up to seven tickets per transaction, which could only be done by linking accounts. UPDATE 17/05: The club have followed up on the seven tickets per transaction rule and have successfully had it extended to 12 tickets per transaction.
How do I link my ticketing accounts to friends and family?
For a step-by-step guide on how to link family and friends’ accounts to yours, please click here.
For a downloadable PDF guide, please click here.
Once tickets have been purchased, they cannot be moved, amended or refunded.
Click watch our guides on purchasing tickets.
Disability Access Tickets
Ambulant disabled and wheelchair ticket purchasers should email playoffsupport@cafc.co.uk if they need extra support in buying.
There are wheelchair user and ambulant disabled tickets with accompanying personal assistant tickets, subject to eligibility, available. These are sold under the same periods of sale. EFL regulations and Charlton Athletic terms and conditions apply, including the availability of age-related concessions.
There are a number of seats which have step free access that are recommended for guests with mobility difficulties, which are positioned in Level 1 rows 31/32. Please note audio description receivers and mini-induction loops can be collected from one of Wembley’s information booths on the internal concourse on the day of the match. For further information and location of the information booths, please visit Wembley’s dedicated page on audio descriptive commentary.
Important Information
Should you have any problems accessing your ticketing account, please email tickets@cafc.co.uk for assistance. Supporters' ID numbers are displayed on season tickets and matchday tickets and any confirmation emails, so please check before contacting the Ticket Office.
Family Area: Wembley Stadium have designated approximately 1,650 seats (Blocks 137 to 140 in the West Side) as a Family Area for Charlton Athletic supporters. Tickets in this area are only available to fans that are purchasing 16 and under tickets at a ratio of no more than two adult for one child, at a maximum of three children for every adult ticket.
Singing Area: Charlton Athletic recommend fans who would like to sit in the designated singing area choose Blocks 133/134 for Team West.
Standing Area: Wembley Stadium has received approval for licensed standing areas as of the 2022/23 season. The standing area is located at the rear of the three blocks behind the goals on Level 1, at either end of the stadium, incorporating around 867 seats. Please purchase tickets in the standing area if you wish to stand, as standing is not permitted in any other area of the stadium.
Booking Fees: There will be a booking fee of £2.40 per ticket and £2.50 per booking delivery.
13 Years and Under: All children aged 13 years and under must be accompanied by a responsible adult.
Babies: Children under the age of two are not permitted access in to the stadium, including in hospitality areas. Children aged two years and over will be permitted entry with a valid match ticket.
Opening Times: Supporters will be able to purchase tickets 24 hours a day online by visiting booking.cafc.co.uk.
Ground Regulations and Conditions of Issue Apply: https://www.efl.com/ticketconditions.
Crowd Flags and Musical Instruments: Any supporters wishing to take large flags* to Wembley Stadium must obtain permission. Please contact https://help.wembleyStadium.com/support/tickets/new to request permission.
*Guests may bring a flag into the ground without permission from Wembley Stadium should the following guidelines be followed:
- The flag is smaller than 250cm in size at the widest or longest point.
- The flag does not have an attached flagpole.
- In the case of an attached flagpole, it is made from wood or plastic only and is no longer than 1m in length and 1cm in diameter.
- There is no advertising or commercial message on the flag and it is not a national flag, other than of the competing players.
- The flag does not contain any abusive or defamatory language/messages.
Any supporters wishing to bring a musical instrument into the stadium must obtain permission by providing the following details to the finalist club:
- Player’s name
- Instrument type
- Player’s contact details
- Picture of the instrument
- Seat details and turnstile for entry
- Arrival time at the turnstile
The club must have knowledge of the player and they should be a regular attendee of club matches. The club, the English Football League (EFL) and Wembley National Stadium Limited (WNSL) will all need to authorise the musical instrument before it can be brought in to the stadium. No instruments are permitted on level 5 or within boxes. Ideally the player of the instrument should be situated in the middle of the back row of blocks 111, 112, 133 or 134. Please note that these blocks are standing areas. Separate guidelines are available upon request.
Anyone wishing to gain entry to Wembley Stadium carrying flags or musical instruments without prior permission will not be permitted to enter with them. Wembley Stadium have strict policies with regards to supporters bringing in musical instruments or flags.
Official Coaches: Charlton Athletic will be providing both Wembley Express and Wembley Away services to Wembley Stadium. Coach travel is subject to availability and will be sold on a first come, first served basis. Booking a space on one of the club's coaches does not guarantee you a match ticket and does not include a ticket within the price.
The Wembley Away service will be running with pick up points at Larkfield, Gravesend, Dartford, Bromley, Eltham and Charlton. Tickets are priced at £25 per person and can be booked via the club's online ticketing system.
Please only make your coach travel arrangements after you have purchased your match ticket. Supporters purchasing coach tickets are advised to purchase in the same transaction as their ticket purchase to avoid paying two booking fees.
Further information on the Wembley Express and Wembley Away timings will be published in due course.
Travel: Wembley Stadium is a public transport destination with limited on-site parking. The stadium is well served by national and local rail networks.
Car Parking: Parking for supporters and supporter coaches can be purchased via www.wembleyofficialparking.com. Car parking is charged at £120 per coach and £40 per car if booked in advance. Parking is subject to availability and may be subject to price increases on matchday.
Blue badge parking at Wembley Stadium is available to purchase at a discounted cost of £25 per space, subject to availability and may be subject to price increases on matchday.
Hospitality: There are a number of packages available to purchase for hospitality at Wembley Stadium. These packages comprise a premium match ticket, three-course plated menu, inclusive beer, wine and soft drinks pre-match and at half-time, a cash bar for one hour post-match and a matchday programme. Packages are priced at £359 per person inc. VAT. For further information or to book, please contact experiences by Wembley Stadium by emailing: experiences@wembleystadium.com with the subject line of Charlton Athletic hospitality referral.
No resale of tickets: It is an offence under Section 166 of the Criminal Justice and Public Order Act 1994 for any unauthorised person to sell tickets.
